Easier to learn and use. We believe that Case Manager has a superior user interface over our competitors' products which translates to lower training costs and higher user acceptance. The importance of user acceptance of a system cannot be underestimated and can determine the effectiveness of using the computer as a case management tool. The program conforms to standard Windows operating conventions, so if you know how to use other Windows programs, you will know how to use Case Manager.
Minimal typing. Where possible Case Manager will fill in fields for you using your customised lists.
Robust database system. Case Manager uses
Microsoft's SQL Server database which provides a rock solid platform to
store your valuable data.
Scalability. Based on multi-tier client/server technology, Case Manager is capable of scaling up to suit your growing organisation. If the number of users
increases rapidly, you have several configuration options that allow you to
share the work between multiple computers ensuring you always get the
performance you expect.
Data Security. Each user has their own security profile that
controls what information they can access. Access rights can be limited to read only, modify or full access. Access to certain tabs can also be limited (for example only allowing administration staff to access Accounts for Invoicing).
Price. From benchmarking other products with similar functionality our pricing is well below our competitors.
Open format for data analysis. The data entered into Case
Manager is not locked away in a proprietary format but is available for
analysis via many reporting tools.
