Upgrade subscription and Support

Support is part of the annual upgrade and support subscription . If you would like to discuss Support with one of our sales staff please contact us.

Sign up for support and upgrades for Case Manager from $99.99 per month

We have always been passionate about providing great software. The upgrade and support subscription provides ongoing upgrades which continually enhance the product and access to our support team. The support and upgrade fee is an annual charge of $1199 for the site and $379 for each additional user.

What type of support is available?

Telephone support (available 9am to 5pm Australian Eastern Standard Time and by arrangement outside these hours)
Email support
Remote desk top support - you can request one of our consultants to remotely control your session using your internet connection.
Web based Help Desk to log and track support requests
Access to open web based discussion forum where customers can participate in 'community issues' (eg. insurer requirements etc.)
Access to Case Manager online training material
Subscription to upgrades under Case Manager version 3.0