Unlimited Support

Sign up for unlimited support for Case Manager from $39.50 per month

We have always been passionate about providing great software. Now we have introduced a support service that will help you use our product to its fullest potential. Let us reduce your stress and take away your frustrations. You can save time and money by having easy access to qualified support personnel via telephone, email or our website.

At the end of November 2004 our support arrangements with third parties finished. We decided to bring our support in house and have employed Karyn Anderson in the role of client support. Instead of peer support resulting in loss of productivity we would like you to contact us!

What will the service include?

• 1800 telephone free call number (available 9am to 5pm Australian Eastern Standard Time)
• Email support
• Remote desk top support - you can request one of our consultants to remotely control your session using your internet connection.
• Web based Help Desk to log and track support requests
• Access to open web based discussion forum where customers can participate in 'community issues' (eg. insurer requirements etc.)
• Access to Case Manager online training material
• Subscription to upgrades under Case Manager version 2.x