We have always been passionate about providing great software. The upgrade and support subscription provides ongoing upgrades which continually enhance the product and access to our support team. case manager support is now covered by our annual upgrade and support subscription. If you would like to discuss support with one of our sales staff please contact us at firstname.lastname@example.org.
what type of support is available?
- Telephone - available Monday to Friday, 9am to 5pm Australian Eastern Standard Time and by arrangement outside these hours
- On demand Email support
- Remote desktop support - you can request one of our consultants to remotely control your session using your internet connection.
- Access to case manager online help and online training material
- Access to all released product upgrades