3 convenient ways to get support
Visit the Case Manager Learning site for support on how to use Case Manager
Submit a Support Enquiry
Submit a Support Enquiry ticket at the link below and we will get back to you as soon as possible.
Call our Support Line
Call one of our knowledgable and friendly support staff direct using the number below.
Call +61 2 8007 2941
Case Manager Current System Status
We continuously monitor the status of our cloud based infrastructure and if we become aware of any interruptions in service a note will be posted here.
No planned outages at present
What to do if you can’t connect?
If you are currently experiencing difficulty connecting to our cloud based Case Manager, here are some things you should check first:
- Do you have an active connection to the internet – try searching for something at google.com
- Can you access our static help page: learning.casemanager.biz
- Can you bring up the login page of your web version of Case Manager: your-domain-name.casemanager.biz
- If you have internet access but can’t connect to our server, check with http://aussieoutages.com/ to see if there is a known network issue with your ISP