Changes to MS Outlook impacting Case Manager drag and drop.

Microsoft made a change to Outlook in June 2023 which removed the ability to export/drag and drop emails. It is not currently possible to drag emails to the desktop or...

chamsoft
June 04 2024

Know How – Email Configuration

We have simplified Case Manager email configuration to make it quicker and easier to set up and use. Before getting underway though, there are some key concepts that will be...

chamsoft
September 20 2022

Important Changes – MS Exchange Web Services

To improve security, Microsoft has upgraded its Authentication protocol (to OAuth 2.0) and will begin to disable the legacy Authentication protocol, called Basic or OAuth from 1st October 2022.  To learn...

chamsoft
September 16 2022

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